Refund policy
Return and Refund Policy
Made-to-Order Products
Every product sold by WE SPEAK CONSTRUCTION™ is made specifically for your order.
Because our products are made to order, we do not accept returns or exchanges for:
- Ordering the wrong size or color
- Changing your mind
- Buyer’s remorse
- Preference regarding fit, style, or appearance
Please review the product description, color selection, and sizing information carefully before placing your order.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If your product is damaged, defective, misprinted, or you received the wrong item, contact us within 30 days of delivery at:
TheRetiredContractor1@gmail.com
Please include:
- Your order number
- A brief description of the problem
- Clear photographs showing the product and issue
After reviewing the claim, we may provide a replacement or refund when appropriate. You do not need to return an item unless we specifically instruct you to do so.
Order Changes and Cancellations
Contact us immediately if you need to change or cancel an order.
Changes or cancellations may be possible only before the order enters production. Once production has begun, the order cannot normally be changed or canceled.
Refunds
Approved refunds will be returned to the original payment method. Your bank or credit-card provider may require additional processing time before the refund appears in your account.
Items sent back without first contacting us will not be accepted.
Questions
For questions about an order, refund, replacement, or product issue, contact us at: